Shipping

Shipping Policy

Thank you for shopping with Aubergine! We appreciate your business and want to ensure you have a seamless shopping experience. Please review our shipping policy below:

Domestic Shipping:

  • All domestic orders are processed within 3-4 business days from the date the order was placed.
  • We offer standard shipping options for domestic orders.

International Shipping:

  • All international orders are also processed within 3-4 business days from the date the order was placed.
  • International shipping options are available, and shipping times may vary depending on the destination.

Shipping Times:

  • The mentioned processing time does not include shipping transit times.
  • Actual shipping times may vary based on your location and chosen shipping method.

Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight of your order and the shipping destination.
  • Any additional customs fees or taxes incurred during international shipping are the responsibility of the customer.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your shipment.

Cancellation Policy:

  • You can cancel your order within 24 hours of placing it. To cancel, please contact our customer support at shopart.aubergine@gmail.com.  Once an order is dispatched, it cannot be canceled.

Shipping Delays:

  • While we strive to meet our shipping estimates, unforeseen circumstances such as weather conditions or customs delays may impact delivery times.

Questions or Concerns:

  • If you have any questions or concerns about your order's shipping status, please contact our customer support at shopart.aubergine@gmail.com

Returns and Exchanges: